Security Officer

What’s the role?

As the Security Officer within the Security side of the business you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for Victoria Centre and our wider business.

Who are we looking for?

Good verbal and written communication skills.

Able to articulate clearly and credibly with the client, senior managers and all staff.

Capability to work unsupervised and take responsibility

Smart appearance

Flexible/can do attitude with an ability to work well with others, make clear decisions and continue to deliver results and remain calm under pressure

Demonstrate excellent skills in organisational ability, oral and written communication, able to produce reports to line management in relation to performance and audit

Key Responsibilities

• Ensure the on-going security and safekeeping of the complex through proactive patrolling.
• Carry out duties in accordance with the Assignment Instructions.
• Deliver excellent customer service.
• Deter unauthorised personnel from gaining access to the complex.
• Liaise effectively with the Security Team Leader on a regular basis.
• To be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues and tenants.

Essential:

• Good communication skills both verbal and written.
• Excellent customer service skills.
• Supportive and proactive team player.
• Smart professional appearance.
• SIA Licence holder.
• First aid qualification

Desirable:

• Previous experience in customer facing role
• First Aid certificate / Defibrillator Trained
• CCTV Licence.